Customer Value Agreements
What are CVAs for
ELTRAK’s Customer Value Agreements (CVA) place our team and our resources at your disposal. We undertake part or all of the repair and maintenance needs offering additional discounts and unique value-added services that allow you to concentrate on your actual work needs.
These are flexible options for a new Cat machine, a used Cat-certified machine or a Cat machine that you already own.
CVAs include a set of genuine Cat parts that can extend your equipment’s life and maintenance intervals.
Your machine enjoys regular and proper maintenance for optimum performance and productivity, thus delivering maximum benefits.
A CVA agreement exists for you to do more while worrying less. In simplifying your machine’s maintenance and adding the assurance of specialized support a CVA offers peace of mind.
Adding to the capabilities and potential of the machine itself, a CVA is an easy way to make the most of Caterpillar’s value, fully exploit your investment and reduce your operating cost. Contact us today to find out how a CVA can be customized to your own business needs.
FIND THE APPROPRIATE MAINTENANCE PROGRAM THAT MEETS YOUR NEEDS
Regardless of the type of CVA you choose, you can expect value-added undertakings to help keep your machine easy to own and ready to operate.
BASIC
You maintain your own machine while we make things easier for you by providing maintenance instructions and lists of genuine Cat parts needed to finish the job.
PLUS
You perform the first level preventive maintenance for 250/500 oph while ELTRAK undertake the more demanding 1000/2000 oph at the required maintenance intervals.
PREMIUM
ELTRAK manage and carry out preventive maintenance either for a single machine or for your entire fleet.
TOTAL
Under ELTRAK’s Total Maintenance and Repair (TM&R) Program, we undertake to carry out all maintenance work, including current repairs and preventive maintenance, tailored to your exact needs.