airfreight orders delay policy - Eltrak Cat - Κατασκευές, Εξορύξεις, Λατομεία, Ανυψωτικά

Airfreight Orders Delay Policy

Airfreight Orders Delay Policy

In the event of delays in airfreight orders from the estimated shipping date, customers will be entitled to a 25% discount on the cost of airfreight for delays up to:

– 4 days for spare parts originating from Caterpillar’s warehouse in Belgium (in addition to the estimated 6 working days).
– 15 days for spare parts originating from other Caterpillar warehouses (in addition to the estimated 30 working days).

For delays exceeding the above-mentioned days, customers will not be charged for the cost of airfreight. Please note that the estimated shipping date is an estimate and not a promise of a specific delivery date.

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