CAT® Interact
The new digital service experience from Caterpillar
What is CAT® Interact?
CAT® Interact is Caterpillar’s modern digital platform that strengthens communication with technical support and gives you immediate updates on the progress of work on your equipment.
This way, you stay in control of the status of your machines, enjoy faster communication with the workshop, and get a complete overview of your equipment’s maintenance.
Stay connected with the Eltrak workshop, wherever you are.
With CAT® Interact, you get an immediate and transparent view of the progress of repairs on your fleet — in real time — from your mobile phone or computer.
Everything you need in one place:
Real-time tracking
of work progress
Instant communication with the Eltrak team
via secure chat
Exchange of files, photos, and videos
related to your machine
Updates on important stages
of the work
Easy access
to the full communication history
Why CAT® Interact?
Immediate updates
Know exactly what’s happening with your machine — without waiting.
Easier communication
The workshop team is just one message away.
Complete service overview
All important updates and information gathered
in a single place.
Easy and free access
Start using CAT® Interact right away, at no cost.